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Dynamic DSL customers cannot connect with their dialup account  

Dynamic DSL customers cannot connect with their dialup account
SYMPTOMS
Dynamic DSL Customers are unable to connect to their Additional dialup account.

CAUSE
The Dynamic DSL account is an active session on the Radius Server. If the customer's account is set to only allow 1 connection, this will prevent them from being able to authenticate with their dial up account.

RESOLUTION
In order to have an additional dial up account with Dynamic DSL, their "simultaneous connections" must be set to 2 and this is done here at DSLExtreme.




 

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