DSL Extreme
Where are you? Support > Knowledge Base > DSL Support > Connectivity > Due date is today
 

Due date is today  

Print
Due Date is Today
 
Modem indicates that it has sync but web and email services are not working. www.yahoo.com is not pingable. 66.94.230.44 is not pingable. Modem indicates there is a link on the LAN / Ethernet port.
 
On the due date of the DSL order, the DSL modem may show sync but the circuit may not be complete yet. The phone company has until midnight to complete the order so you may not be able to connect until after midnight. DSLExtreme has no control over this.
 
Wait for service until the next day. If you call us before your due date there is very little we can do except make sure that your account is setup correctly. Telco will not help much without a Trouble Ticket and a trouble ticket cannot be created until after the due date.




Created On: 12/22/2004 12:53:00 PM
Last Modified On: 6/20/2005 9:07:00 PM
Article ID: 10451
Viewed 10,461 times
 

Search our Knowledge Base

Do the links above not match what problem you're trying to solve or question you might have? With over 600 articles and growing our Knowledge Base most likely has what you're looking for.

Enter a Search Term: Or do an Advanced Search
 

Don't want to search? Go to our Knowledge Base directly

Send an Email to a Representative

Sales & Information

Have some pre-sales questions about our packages or features?

Billing Department

Have a question about your bill or upgrading your package?

Technical Support

Having problems with your Connection? Or setting up your email?

02
    
  I want to thank the person that helped me. They were great and I learned 2 new things about my email.  
 

From Talia S. 		 
t
  • @wasi_r @DSL Extreme Thanks for the awesome service. I am loving it. Also thanks to @leolaporte and @TWiT
  • @jank0 Wanted to thank @DSL Extreme