DSL Extreme
Where are you? Support > Knowledge Base > DSL Support > Modems > Alcatel > Alcatel 1000 modem
 

Alcatel 1000 modem  

Alcatel 1000 modem
 
SYMPTOMS
Modem indicates that it has sync but web and email services are not working.
 
CAUSE
The Alcatel 1000 is preconfigured with a vpi/vci setting of 8/35.
 
RESOLUTION
Have Telco set the VPI/VCI to 8/35 on their end. If the DSL is on Verizon, the modem will not work.




 

Search our Knowledge Base

Do the links above not match what problem you're trying to solve or question you might have? With over 600 articles and growing our Knowledge Base most likely has what you're looking for.

Enter a Search Term: Or do an Advanced Search
 

Don't want to search? Go to our Knowledge Base directly

Send an Email to a Representative

Sales & Information

Have some pre-sales questions about our packages or features?

Billing Department

Have a question about your bill or upgrading your package?

Technical Support

Having problems with your Connection? Or setting up your email?

02
    
  I want to thank the person that helped me. They were great and I learned 2 new things about my email.  
 

From Talia S.
 
t
  • @wasi_r @DSL Extreme Thanks for the awesome service. I am loving it. Also thanks to @leolaporte and @TWiT
  • @jank0 Wanted to thank @DSL Extreme