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Efficient SpeedStream 5360
Efficient SpeedStream 5360
Check your DSL modem lights
Understanding what the status lights on your DSL modem indicate can help you identify and resolve DSL connection issues.
How to interpret your 5360 modem lights
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| After you have tried powering down and restarting your DSL modem, computer and any other networking devices, you should look at the lights on the front of the modem panel to check your connection status.
- When powering up the modem, all four lights will be green for approximately 30 seconds. Observing the PWR light, make sure that the power self-test completes successfully and the light turns a steady green.
- Make sure that the modem is synchronized with the ADSL line card at the other end of the circuit by checking the DSL light. It may take up to 70 seconds for the modem to synchronize and the DSL light to turn a steady green.
- Verify that the modem is properly wired to your computer’s Network Interface Card (NIC) by checking that the ENET light is a steady green.
- Check that your modem is sending and receiving data by observing the ACT light. It will vary between steady and blinking green light when the modem is transmitting data.
The following chart explains what the lights on the front panel of the SpeedStream 5360 modem indicate. Use this to check the connection status after the initial power up.
Modem Light Behavior
| Unlit
| Blinking Green
| Steady Green
| "PWR"
| Modem is not getting power
| n/a
| Power is on
| "DSL"
| DSL signal is not detected
| Check modem setup (make sure your DSL line filters are properly setup)
| DSL line is ready for data traffic
| "ACT"
| No network activity (this is OK)
| Normal DSL traffic flow
| Normal DSL traffic flow
| "ENET"
| No Ethernet link detected
| Ethernet traffic flow
| Ethernet link between PC and modem established
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Created On: 12/16/2004 6:50:00 PM
Last Modified On: 6/22/2005 6:31:00 PM
Article ID: 10346
Viewed 7,930 times
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