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Zoom 5554x5 DSL Router Modem
Zoom 5554x5 DSL Router Modem
Quick Start Instructions
Quick Start Instructions
Should I Use Ethernet or USB?
Depending on your operating system and preference, follow the appropriate instructions below.
Windows users: You have the option of connecting the X5 to the Ethernet port or USB port of your computer. If you have an Ethernet port, we recommend that you use it. If you would prefer to use the USB jack to connect to your PC, check to be sure that the PC has a USB port available.
Macintosh and Linux users: You must use the Ethernet option.
To Connect using Ethernet
1. Macintosh and Linux Users: Skip to Step 2 below.
Windows 98/98SE, Me, 2000, and XP Users:
You MUST install the software BEFORE connecting the hardware.
- Your computer must be on. Insert the supplied CD into your computer. The CD should start automatically and the Main Menu should open. (If the CD does not start automatically: From the desktop, go to Start, select Run and then type D:\setup.exe, where D is the letter of your CD-ROM drive.)
- Click the ADSL Modem Installation Wizard button, and then click the Ethernet option. The software installation proceeds automatically.
- When the process is complete, you will be prompted to click Finish. Your computer will shut down so you can connect the hardware.
2. Connect the X5. Your computer should be shut down.
- Plug one end of the supplied phone cord into the unit’s DSL jack and the other end into the ADSL wall jack.
- Plug one end of the straight-through Ethernet (10BaseT) cable into one of the modem’s LAN ports (1, 2, 3, or 4) and plug the other end into your computer’s Ethernet port. (You can also use the LAN ports to connect an access point, switch, or hub.)
- Plug the power adapter into a power strip or wall outlet and then into the X5’s POWER jack.
- Turn the unit on by pushing the ON/OFF switch in. The PWR light on the unit’s front panel should turn on. If it doesn’t, make sure that there is power at the power strip or wall outlet where you plugged in your power adapter.
3. After a few seconds, the unit’s front panel LINK light should start to blink. When the LINK light changes from blinking to solid, turn your computer back on.
To Connect Using USB
1. You must install the USB software on your Windows computer before connecting the hardware.
- Insert the supplied CD into your computer. The CD should start automatically and the Main Menu should open. (If the CD does not start automatically, from the desktop, go to Start, select Run and then type D:\setup.exe, where D is the letter of your CD-ROM drive.)
- Click the ADSL Modem Installation Wizard button and, if prompted, the USB option. The software installation proceeds automatically. When the process is complete, the Main Menu minimizes. You can click on the Zoom icon to return to the menu at any time.
2. Connect the X5.
- Plug the included power adapter into a power strip or wall outlet and then into the X5’s POWER jack.
- Turn the unit on by pushing the ON/OFF switch in. The PWR light on the unit’s front panel should turn on. If it doesn’t, make sure that there is power at the power strip or wall outlet where you plugged in your power adapter.
- Plug one end of the supplied phone cord into the unit’s DSL jack and the other end into the ADSL wall jack.
- Plug one end of the USB cable into the modem’s USB jack and the other end into your computer’s USB port.
3. After a few seconds, the unit’s front panel LINK light should start to blink.
Note: You may see a Found New Hardware box indicating the progression of the installation; typically no user action is necessary. If you are using Windows XP, however, you may be required to click Next.
4. Depending on your operating system, you may see a Hardware Installation disclaimer box or a Digital Signature Not Found dialog box. You can safely ignore these messages and click Yes or Continue Anyway. Windows XP Users: If prompted to do so, click Finish. When the modem’s startup sequence is complete, the LINK light changes from blinking to solid. Continue below with Configuring Internet Explorer.
Internet Explorer 5.x or later
1. On the desktop, right-click the Internet Explorer icon, and select Properties. If you cannot access Internet Explorer:
Windows XP users: From the desktop, click Start | Control Panel | Network and Internet Options and then click the Internet Options icon.
Windows 98/Me/2000 users: From the desktop click Start | Settings | Control Panel and then click the Internet Options icon.
2. In the Internet Properties dialog box, click the Connections tab.
3. On the Connections tab, click Setup.
4. In the Internet Connection Wizard dialog box, select “I want to set up my Internet connection manually, or I want to connect through a local area network (LAN)”, and click Next.
5. In the Setting up your Internet connection dialog box, change the selection to “I connect through a local area network (LAN)” and click Next.
6. In the Local area network Internet configuration dialog box, uncheck the box “Automatic discovery of proxy server”. Then click Next.
7. A dialog box asks if you want to set up an email account. Click No and then Next.
8. When the configuration process is done, you will see a Completing the Internet Connection Wizard dialog box. Be sure to uncheck the box that says “To connect to the Internet immediately, select this box….” Then click Finish. If Internet Explorer is open, close it.
Establishing Communication
1. You should have a Zoom icon on your desktop that looks like this:
2. Double-click it to display the Network Password dialog box. If you do not have an icon like the one shown above on your desktop, open your Web browser, type http://10.0.0.2, and press Enter (or Return) to display the Network Password box.
Tip: If the Network Password box doesn’t display, perform the following in this order: Recheck all connections; restart the modem and computer; perform a hard reset
3. Type the following User Name and Password in lower-case letters: User Name: admin and the Password: zoomadsl (the “l” is a lower-case letter, not the number “1”)
Note: This User Name and Network Password are different from the ones that your service provider may have given you. They provide an added level of security that protects your X5’s settings. These can be changed later if you would prefer to choose them yourself.
The Basic Setup page should display.
You need to fill in at least three of these boxes: VPI, VCI, and Encapsulation.
Your service provider may have given you these settings, although most do not. If you have them, it will make installation a little faster and easier, but don’t worry if you don’t have them. We’ll tell you how to figure them out.
If Your Service Provider Gave You VPI, VCI, and Encapsulation Settings
(Most Users Will Not Have These)
1. If you have this information (VPI, VCI, and Encapsulation), enter it now in the appropriate boxes. If you are using PPP, your service provider should also have given you a username (usually your email address or the characters preceding the @ sign in your email address) and a password. These are NOT the username and password that you used to get into the Basic Setup menu.) If you cannot remember or cannot find your username and password, call your service provider and tell them you have misplaced your username and password. Then enter them as well. Otherwise leave these boxes empty. Do not change the information in any other boxes at this time!
2. Click Save Changes.
3. If the Encapsulation setting that you entered was either PPPoE or PPPoA: Click Write Settings to Flash and Reboot and Confirm. Once the process is complete, the X5’s LINK light should remain on steady (this should take about 15 seconds). If the Encapsulation setting that you entered was either 1483 Bridged or 1483 Routed: You must check now to make sure that your IP Addressing is correctly set.
4. Go to your Web Browser (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address.
5. If you connect successfully, your installation is complete and you’re ready to browse the web! If you do not connect successfully, refer to the Troubleshooting Appendix on page 54.
If You DO NOT Have VPI, VCI, and Encapsulation Settings from Your Service Provider
(Most Users)
If you do not have the settings, the tables beginning on page 43 show the settings for the most commonly encountered service providers in the US and many other countries.
USA Service Providers VPI VCI Encapsulation
|
| VPI/VCI
|
| AllTel (1)
| 0 35
| PPPoE LLC
| AllTel (2)
| 0 35
| 1483 Bridged IP LLC
| August.net (1)
| 0 35
| 1483 Bridged IP LLC
| August.net (2)
| 8 35
| 1483 Bridged IP LLC
| BellSouth
| 8 35
| PPPoE LLC
| CenturyTel (1)
| 8 35
| PPPoE LLC
| CenturyTel (2)
| 8 35
| 1483 Bridged IP LLC
| Covad
| 0 35
| PPPoE LLC
| Earthlink (1)
| 0 35
| PPPoE LLC
| Earthlink (2)
| 8 35
| PPPoE LLC
| GWI
| 0 35
| 1483 Bridged IP LLC
| Qwest (1)
| 0 32
| PPPoA LLC
| Qwest (2)
| 0 32
| PPPoA VC-MUX
| SBC (1)
| 0 35
| PPPoE LLC
| SBC (2)
| 0 35
| 1483 Bridged IP LLC
| SBC (3)
| 8 35
| 1483 Bridged IP LLC
| Sprint (1)
| 0 35
| PPPoA LLC
| Sprint (2)
| 8 35
| PPPoE LLC
| Verizon (1)
| 0 35
| PPPoE LLC
| Verizon (2)
| 0 35
| 1483 Bridged IP LLC
|
Unfortunately, many of these service providers use different settings in different areas, so you may have to try more than one setting to find the right one for your area, as explained below.
1. Go to the Table and find your service provider on the list.
2. There may be more than one setting shown for your service provider. The numbers after the service provider’s name
indicate the most often used setting with a (1), the next with a (2), and so on.
3. Enter the most used setting (1) for your service provider in the appropriate boxes in the Basic Setup menu (shown earlier in this walk through). If you are using PPP, your service provider should have given you a username (usually your email address or the characters preceding the @ sign in your email address) and a password. These are NOT the username and password that you used to get into the Basic Setup menu.) If you cannot remember or cannot find your username and password, call your service provider and tell them you have misplaced your username and password. Then enter them as well. Otherwise leave these boxes empty. Do not change the information in any other boxes at this time!
4. Click Save Changes.
5. If the Encapsulation setting that you entered was either PPPoE or PPPoA: Click Write Settings to Flash and Reboot and Confirm. Once the process is complete, the X5’s LINK light should remain on steady (this should take about 15
seconds)
If the Encapsulation setting that you entered was either 1483 Bridged or 1483 Routed:
You must check now to make sure that your IP Addressing is correctly set. Go to Setting IP Addressing below.
6. Go to your Web Browser (i.e., Internet Explorer or Netscape Navigator) and try to connect to a familiar Web address.
7. If you connect successfully, your installation is complete and you’re ready to browse the web! If you do not connect successfully, continue with Step 8 below.
8. Go back to the table above and enter the next most frequently used settings—those labeled (2) if you just entered (1), or (3) if you just entered (2). Click Save Changes, Write Settings to Flash and Reboot, and Confirm. Once the process is complete, the X5’s LINK light should remain on steady (this should take about 15 seconds). Remember, if you are entering either 1483 Bridged or 1483 Routed for your Encapsulation setting, you must check now to make sure that your IP Addressing is correctly set if you haven’t already done so. See Setting IP Addressing below.
9. Now jump back to Step 6.
Setting IP Addressing
If the Encapsulation setting that you entered on the Basic Setup menu was either 1483 Bridged or 1483 Routed, the X5 can be set for DHCP (also known as a dynamic IP address) or for a static IP address. Most DSL service providers use DHCP. There is typically an extra charge for a static IP address, and you normally have to make a special request to get one.
1. Go to the X5’s Advanced Settings page, and click WAN Settings.
2. To set the X5 for DHCP, select the DHCP client enable box. Leave the Host Name field blank. To Set the X5 for Static IP Addressing, enter the static IP address and subnet mask assigned to you by your service provider.
3. Do not change any other fields!
4. Click Save Changes, then Write Settings to Flash and Reboot, and finally Confirm.
5. Return to the Basic Setup menu by clicking the Basic Setup icon at the top of the X5’s page, and resume where you left off.
Created On: 4/4/2005 11:57:00 AM
Last Modified On: 6/17/2005 9:53:00 AM
Article ID: 10815
Viewed 7,262 times
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