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"Operation Timed Out Waiting for a Response" Error Message When You Receive an E-mail Message
"Operation Timed Out Waiting for a Response" Error Message When You Receive an E-mail Message
SYMPTOMS
When you receive an e-mail message, the following error message may appear: The operation timed out waiting for a response from the receiving (POP) server 0x8004210A
CAUSE
This behavior can occur if Outlook Express has been removed from the computer or if the installation of Outlook Express is damaged.
RESOLUTION
To resolve this behavior, remove and then reinstall Outlook Express, and then restart the computer.
For detailed information about how to remove and then reinstall Outlook Express, refer to the following article in the Microsoft Knowledge Base:
Q186218 Remove and Reinstall Outlook Express in Windows 98, Windows Me
If a normal reinstallation does not work, you can try to manually remove Outlook Express and then reinstall it. For instructions, refer to the following article in the Microsoft Knowledge Base:
Q256219 How to Manually Uninstall and Reinstall Outlook Express 5.x and 6.0
MORE INFORMATION
Outlook requires that Outlook Express is installed on the computer. For more information about why Outlook Express is required, refer to the following article in the Microsoft Knowledge Base, which applies not only to Outlook 2000 but also to Outlook 2002 and Outlook 98:
Q230076 Why Outlook 2000 Requires Outlook Express
Created On: 12/27/2004 7:17:00 AM
Last Modified On: 7/22/2009 10:35:00 AM
Article ID: 10494
Viewed 4,835 times
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