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Webmail Spam (Junk Mail) Frequently Asked Questions  

http://spam.dslextreme.com

How will I know what spam (junk mail) is collecting for my account?
 
You will receive a Daily Digest email once a day with a link to access your spam. Here's an example of a Daily Digest email:

 


How do I gain access to the settings of my spam?
 
There are two ways to access spam:


  1. Go to spam.dslextreme.com. This will take you to your personal dashboard login screen at our redcondor.net spam site. Sign in with your full DSLExtreme username. IE: [email protected] and password.
  2. From the Daily Digest email, click My Account (see the diagram below)

How long does my spam remain at this site?
 
Everything older than 35 days is automatically deleted.
 

How can I change how often I get the Daily Digest email?
 
Once you are logged into the spam mail system, simply click the Settings tab (see diagram below). You have three choices: Never, Daily or Weekly. Simply choose the preferred option.
 

What if mail is quarantined at this site but is not spam?
 
You may release the mail in two ways:


  1. Highlight the message and simply click the View button. Once you have clicked View, you will see options displayed at the bottom.
  2. Click the Messages tab, highlight the message you want, then click Release and it will be forwarded to your inbox.
 

How can I block certain emails from coming to my inbox?
 
From the Daily Digest email, click My Account, then click on the Policies tab, scroll down to where it says Enemies, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the email address and then hit the red x.
 

How can I make sure I always receive emails from a specific sender?
 
From the Daily Digest email, click on My Account, click on the Policies tab, scroll down to where it says Friends, type the email address in the field and then click the plus (+) sign. To remove the email address, click on the address and then hit the red x.


How often can I check this account?
 
You can log in as often or whenever you want. Simply click on the link within the Daily Digest email and it will bring you to your spam.
 





      








 

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  I want to thank the person that helped me. They were great and I learned 2 new things about my email.  
 

From Talia S.
 
t
  • @wasi_r @DSL Extreme Thanks for the awesome service. I am loving it. Also thanks to @leolaporte and @TWiT
  • @jank0 Wanted to thank @DSL Extreme