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Due date is today  

Due Date is Today
Modem indicates that it has sync but web and email services are not working. www.yahoo.com is not pingable. is not pingable. Modem indicates there is a link on the LAN / Ethernet port.
On the due date of the DSL order, the DSL modem may show sync but the circuit may not be complete yet. The phone company has until midnight to complete the order so you may not be able to connect until after midnight. DSLExtreme has no control over this.
Wait for service until the next day. If you call us before your due date there is very little we can do except make sure that your account is setup correctly. Telco will not help much without a Trouble Ticket and a trouble ticket cannot be created until after the due date.


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From Talia S.
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